September 19, 2013
We've released an update to the map which we hope will improve the majority of performance issues that users have reported. This was by far the most requested improvement.
As always, your feedback is very important to us, so please take a moment and let us know your thoughts about the map.
Submit your feedback
Below are a few on the larger issues that you are reporting. We are actively working on these issues, and we will post updates on our progress as we have them.
Panning / Zooming Performance on Tablets
Touch-panning in IE10 on Microsoft tablets or smart phones is not yet supported. This is also the case with touch screen enabled windows 8 laptops.
To help us with our latest version, please provide feedback by clicking here.
Frequently Asked Questions
Where is the old map?
For users that are having issues with the map, here is a link to the old map.
Why are you changing the old map?
There are a lot of new features that we aren't able to release on the old map. The new map provides us with a robust platform to build upon in the
future. Once we get through these initial issues that some of you are experiencing, we are sure that you will see the value of the change. The new
map also provides us the opportunity to provide the service to you on a wider range of platforms, including mobile devices.
- Where are the following features in the new map?
Temperature Plots, Storm Tracks, and other layers
Click on the Map Settings button to display a list of the available layers. You can set them as a Quick Pick by clicking on the Quick Picks button.
- What browsers does the interactive map support?
- Firefox 9+
- IE 8+
- Chrome 16+
- Safari 5.1+
- Opera 12+
How long will you keep up the old interactive map?
We have not determined how long we will keep the older map up. We recognize that there are certain scenarios that prevent people from being able to use the new map,
and we're trying to make the transition as smooth as possible.