EFFECTIVE AS OF December 19, 2013
Information Collected by us within the Service
Most of the information provided by WSI is offered without our collecting any personally identifiable information from you. For instance, you can view weather conditions in your hometown or anywhere in the world without giving out any personally identifiable information. In order to maximize your experience and to provide you with enhanced products and services, however, WSI collects personally identifiable information (e.g., name, e-mail address, etc.) and demographic data (e.g., zip code, gender, birth date, interests, etc.) that you voluntarily supply to us. When you make a purchase or sign up for one of our premium services, we will also collect your billing address, phone number, and credit card information. Some examples of instances when we collect personally identifiable information include when you:
- Complete a survey
- Register for a promotion, contest or sweepstakes
- Make a purchase from our online store
- Send us an e-mail message or complete an inquiry form
- Submit a photo or video
- Report your weather conditions
- Participate in an online forum or community, or
- Customize or sign up for Services or products.
We also may collect certain information through automated means, such as:
- Specific geographic location where you are currently located
- Information about your device and device capabilities
- Information about your device operating system
- Information about the applications on your device
- Information about how you use the Services
- Your activities on the Services
- IP addresses
- Web beacons
- Device identifier
- Browser type
- Browser identifier
- Referring URL
Chat Sessions, Blogs, and Submissions
In the case of participation in a chat session, we require you to select a user name. Please be aware that chat sessions are monitored and transcripts are posted on the Site for access by other users. Any information, including PII, that you submit during a chat session, in blog comments, in community discussions, in any other user comment field, or in connection with your content submissions, including photo and video submissions, can be read, collected, or used by others who access them, and could be used by other users to send you unsolicited messages. We are not responsible for the information, including PII, you choose to submit in these forums.
If you upload, rate or share videos or photos, you may have to be registered and logged into this feature, and you may be required to provide us information such as a user name, date of birth, age range, gender and/or email address or you can log in through your social media or other provider. If you provide us with content, including, without limitation, submissions and user comments, any metadata, including, without limitation, geo-location and tags, in that content may become publicly available.
In certain instances in our Services, you will be able to input specific location information in order for us to bring up the weather for that location. For that Service, we will ask you to input specific location such as address, city and state or zip code.
To offer you certain Services, provide advertisements based on your physical geographic location, and engage in the other uses described below, on some devices we provide you the option to opt-in to allow us to use your physical geographic location using GPS, cellular network location based services on your device, or browser services. You may at any time opt-out from these geo-location services by going to the settings on your device.
If you have our mobile application installed on your Microsoft Windows 7 device, you may also opt-out from geo-location by going to the "Settings" menu in the application and toggling location services off. Toggling location services off will also disable certain services in the application, including severe alerts.
Alerts and notifications.
In certain of our Services, you have the ability to receive push notifications for weather related updates. To provide these services, we may need to collect your email address, phone number, device information, and mobile carrier information, in addition to the zip code or geographic area to which the alert, update or notification pertains. If you no longer wish to receive these types of notifications, you may opt-out by turning them off within the settings of your mobile device or the particular Service for which you registered.
How We Use and Share Your Information
One of the most valuable assets of our business is you. Except as described below, we do not rent, sell or share PII about you with other people or nonaffiliated companies.
How We and Our Affiliates Use Your Information
We use information collected on the Services, and disclose information to third parties, including your physical geographic location, to help fulfill your requests or in connection with the operation of the Services, for example to service your account, conduct a transaction or provide a service that you have requested, display information and advertisements that we believe match your interests and profile, facilitate updates to the Services, provide support, notify you if you've won a contest or sweepstakes, improve the working of the Services, and compile statistics about our users and your use of the Services. We and such third parties may on occasion combine information about you with information obtained from other parties to market to you products or services that may be of interest to you.
At various points, we may provide you with the opportunity to opt-in to receive special offers from us and our affiliates. If you choose to opt in, we and our affiliates will use your PII to inform you of other products or services available from us and our affiliates.
Companies Offering Promotions, Products, or Services
At times we will provide you with the opportunity to opt-in to receive promotions, products or services from third party sponsors. With your permission, we will periodically send to you, via e-mail, offers and promotions from our third party sponsors which we select based upon your interests or user profile. In this case, we do not share your information with the third party sponsors--we do the mailing for them. You will always have the opportunity, to opt-out of receiving future offers by following the unsubscribe link included with each email. In other instances, we provide you with the opportunity to receive products and services directly from specifically identified third parties through the Services. In these instances, you must explicitly consent to receive each offer. When you explicitly agree to receive offers from specific third parties, your information is shared with the specific third party to enable them to provide you with the offer you have requested. We are not responsible for the information collection practices of these third parties, and all information provided is governed by the privacy policies of these third parties. You should review the privacy policies of these parties before supplying PII to them.
When your information is collected on the Services, it may be collected directly by or shared with selected third parties in connection with the operation of the Services or the provision of services to you ("Third Party Processors"). These Third Party Processors may include, for example, companies that operate our online store, that process credit card information or handle shipping for us, that deliver materials to you via e-mail or postal service, that organize, administer, process, or provide advertising services, and/or that analyze data on our behalf to help us provide more relevant offers to you and to eliminate the delivery of duplicate offers as well as correcting and/or updating users' data based on information we provide them. We also provide your information to third party mapping service providers to provide you map content for the Services. Third party processors are authorized to use your information that we provide to them only to carry out the service they are providing for us. We require that the third party processors securely store the PII we provide to them and maintain it so that it can be accessed when needed for future purposes, and all such Third Party Processors are contractually bound by us to keep the personally identifiable information confidential.
Other Web Sites, Other Services, and Links
Use by Us of IP Addresses, Cookies, Web Beacons, Single-pixel Gifs, and Information Saved by Other Technologies
We and Third Party Processors acting on our behalf use various Internet technologies which help us to manage the operations of our Services and track usage behavior so that we can tailor information and advertisements to make your visits more enjoyable and meaningful. These Internet technologies include:
IP Addresses: numbers assigned to individual computers which accompany every packet of information across the Internet.
Cookies: small electronic files transferred from our services to your electronic device.
Beacons and single-pixel Gifs: electronic tags.
HTML5 LocalStorage: storage within your browser on your electronic device.
Information that we collect via the technologies described in this section may be linked to other information about you. We use the technologies described in this section, alone or in combination, to provide and administer our services, understand user behavior, manage services operations, measure the effectiveness of advertisements and our service operations, target advertising, help diagnose problems, recognize repeat visitors, track and analyze usage behavior, facilitate your access to and use of our services, serve, target, control, and measure advertisements on our Services, count users who have visited certain areas of our Services we wish to track, and help determine the effectiveness of advertising campaigns on our services. In addition, we may share demographic information, location data, IP address, aggregate (not individual) usage statistics for our Services, other identifiers and information with advertisers and other third parties. For example, we may share IP address, random or anonymous device identifier, city and state, ZIP code, and specific geo-location as described below.
Your browser may allow you to manage your cookies and HTLM5 LocalStorage. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies and HTML5 LocalStorage. If you turn Cookies or HTML5 Local Storage off, however, you won't have access to many of the features which make your experience more efficient and some of our Services will not function properly.
We contract with certain Third Party Processors to track, analyze and report data about the usage of our Services using these Internet technologies. These Third Party Processors include Adobe and its Omniture product. To obtain information about the privacy and security practices of Adobe's Omniture Product, use the following link: http://www.adobe.com/privacy.html.
comScore and its affiliate, Scorecard Research: http://www.scorecardresearch.com/Privacy.aspx
These opt-outs are device specific and may not work on all devices. You should be aware that if you choose to opt out through any of these sites, this does not opt you out of being served advertising. The ads will just not be targeted to you by any party from which you have opted out.
You can also opt out of future information collection from our Services by ceasing use of the Service or in the case of an application, uninstalling the application.
Purchase or Sale of Businesses
We continually look for ways to improve our business, including purchasing or selling all or part of a business or company. If we buy or sell a business, personally identifiable information and non-personal information will likely be transferred as part of the sale. If we buy a business, we will honor the requests of that business' former customers regarding their personally identifiable information. If in connection with a sale there will be material changes to the way personally identifiable information is being used, affected consumers who have provided us with an email address will be notified via e-mail and will be given the opportunity to opt-out.
Other Limitations on Privacy
E-mail a Friend
If you choose to use a feature that allows you to e-mail parts of the Services to a friend, in most circumstances we need to have access to your and your friend's e-mail addresses temporarily to send the e-mail due to technical requirements. This information is not used for any other purpose.
Mobile Device Contacts
Some mobile products allow you to view weather conditions for people in your phone's contact list. If you agree to use this feature, your contact list will be accessed in order for us to provide weather information for your contacts who already have their address, city, state, or zip code available. We do not store this information or use it for any other purpose.
Opting-Out, Corrections and Cancellations
If you receive an offer or promotion from us or a third party related to us, you must have opted in. To ensure we have your consent, we make sure that each marketing e-mail sent to you by us presents the additional opportunity to opt-out of receiving future e-mails.
If you have registered with us and have obtained a password, you may reset your password, update your PII, correct information, make changes to your preferences, unsubscribe to any e-mail subscriptions or opt-out of certain services, by accessing your profile online or you may contact us directly at the link at the bottom of the page.
Data Retention of Account Information
If you wish to cancel your account or request that we delete or no longer use your account information to provide you Services, contact us at the link at the bottom of the page. Subject to applicable law, we will retain and use your account information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. If you receive an offer or promotion from us or a third party related to us, you must have opted in. To ensure we have your consent, we make sure that each marketing e-mail sent to you by us presents the additional opportunity to opt-out of receiving future e-mails.
If you have registered with us and have obtained a password, you may reset your password, update your PII, correct information, make changes to your preferences, unsubscribe to any e-mail subscriptions or opt-out of certain services, by accessing your profile online, the feedback section or you may contact us directly through the link at the bottom of the page.
We are committed to protecting the safety and privacy of young people using the Internet. We do not knowingly collect PII from children under the age of 13 and believe that children should get their parents' or guardians' consent before giving out any PII.
The Services may contain links to third party web sites and other services geared to children. The linked sites and services are not under our control. We are not responsible for the contents of any linked site or service or any link contained in a linked site or service, nor are we responsible for the privacy practices of the operators of those sites or services with respect to children. We strongly encourage parents and guardians to review the privacy policies of all linked sites and services.
Our company and websites, and all associated Services and systems, including registration, is housed on servers operated inside and outside the United States. If you are located in the European Union or elsewhere outside of the United States, please be aware that information we collect (including cookies) will be processed and stored in the United States, a jurisdiction in which the data protection and privacy laws may not offer the same level of protection as those in the country where you reside or are a citizen. By using our Services and providing information to use, you consent to the transfer to and processing of the information in the United States.
Our Commitment to Security
Keeping the information you provide to us secure is important to us. We have put in place appropriate physical, electronic and managerial procedures designed to protect and safeguard your data. Of course, although we use standard industry practices to protect your PII, we cannot guarantee that your communications with the Services will never be unlawfully intercepted, or that your PII will never be unlawfully accessed by third parties.
400 Minuteman Road
Andover, MA 01810